A Joy to Party, a J-Crew Entertainment Company
Effective Date: 4/29/2026
Last Updated: 10/7/2026
A Joy to Party (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, book our services, or attend events we host or service. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information in the following ways:
A. Information You Provide to Us
- Name
- Email address
- Phone number
- Mailing or event address (street, city, state, ZIP code)
- Billing and payment information
- Event details (date, location, preferences)
- Any other information you provide when booking services, requesting a quote, applying for a job, or contacting us
B. Automatically Collected Information
When you visit our website, we may collect usage data such as:
- IP address
- Browser type and version
- Device information
- Pages visited, time spent on pages, and other diagnostic data
C. Event & Media Data
During events, we may collect:
- Photos and videos (Photo Booth, 360 Booth, Mirror Booth, etc.)
- Guest names or contact info (if voluntarily entered for sharing media)
2. How We Use Your Information
We use your information to:
- Provide and manage our services, including delivering and setting up the rentals and services you book
- Process bookings, contracts, and payments
- Communicate with you about your event by email, phone, or text message
- Send confirmations, updates, and customer support messages
- Respond to your questions and requests
- Improve our website, services, and customer experience, including analyzing usage trends and the effectiveness of our promotions
- Share event photos/videos with you and your guests
- Send news, special offers, and marketing communications (only if you opt in; you can opt out at any time)
3. Text Messages (SMS)
When you provide your phone number, we may send you text messages related to your inquiry, booking, or event and, if you have agreed to receive them, marketing messages. Message frequency varies, and message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our services, such as customer service providers. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment processors (for secure transactions)
- Service providers who assist in operating our business (e.g., CRM, email, scheduling, and website analytics platforms)
- Subcontractors who help us deliver your event
- Event partners or sponsors (only when applicable and disclosed)
- Legal authorities if required by law
We may also disclose your information:
- Business transfers: If A Joy to Party is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
- Legal requirements: When we believe in good faith that disclosure is necessary to comply with a legal obligation or a valid request from public authorities, protect our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of our customers or the public, or protect against legal liability.
5. Photo & Video Usage
By participating in events hosted or serviced by A Joy to Party, you acknowledge that:
- Photos and videos may be captured during the event
- These may be shared with event hosts and participants
- We may use select media for marketing, social media, and promotional purposes
If you wish to opt out, please notify us in writing prior to your event.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies (such as tags, scripts, and pixels) to work properly, remember your preferences, and understand how visitors use the site. These include:
- Necessary cookies that the website needs to function and to remember your cookie choices.
- Preference cookies that remember settings you choose.
- Statistics cookies (such as Google Analytics, Hotjar, and Ahrefs Web Analytics) that help us understand how visitors use the site.
- Marketing cookies that may be used to measure our advertising and show you relevant ads on other websites.
When you first visit, a cookie banner (provided by Cookiebot) asks for your consent. Statistics and marketing cookies are only used if you allow them. You can change or withdraw your consent at any time using this Cookie Settings link. You can also set your browser to block or delete cookies, although some parts of the site may not work correctly. Our website does not currently change its practices in response to “Do Not Track” browser signals; please use the cookie settings instead.
7. Analytics & Advertising
We use Google Analytics (through Google Tag Manager) to understand how visitors use our website. Google may use the data collected according to its own privacy policy. You can learn more at policies.google.com/privacy or opt out with the Google Analytics opt-out browser add-on.
We use Hotjar to understand how visitors move through our pages, which may include recording mouse movements, clicks, and scrolling (form fields and other sensitive inputs are masked). We also use Ahrefs Web Analytics, which measures visits without cookies. Both only run if you have allowed statistics cookies. Learn more in Hotjar’s privacy policy.
Our website chat and contact forms are provided by LeadConnector (GoHighLevel), our customer relationship management platform. Information you type into the chat or a form, such as your name, phone number, email, and message, is stored there so we can respond to you. The chat widget only loads if you have allowed preference cookies.
We may use advertising services, such as Google Ads and Meta (Facebook), to show our ads to people who have visited our website and to measure how well our ads perform. These services only run if you have allowed marketing cookies. You can manage interest-based advertising through Google Ad Settings, Facebook’s ad preferences, the Network Advertising Initiative, or the Digital Advertising Alliance, and through the “Limit Ad Tracking” or “Opt out of Ads Personalization” settings on your mobile device.
8. Payments
We do not store your full payment card details. Card payments are handled by third-party payment processors (such as Stripe, PayPal, or Authorize.net), whose use of your information is governed by their own privacy policies. These processors follow the PCI-DSS security standards.
9. Data Retention
We keep your personal information only as long as needed for the purposes described in this policy, such as providing your services, keeping business records, resolving disputes, and meeting legal, tax, and accounting obligations. Website usage data is generally kept for a shorter period unless it is needed to improve security or functionality, or we are legally required to keep it longer.
10. Data Security
We implement reasonable safeguards to protect your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
Your information is processed at our offices in Texas and wherever the service providers we use are located. By providing your information, you agree to this transfer and processing.
11. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections to your data
- Request deletion of your data (where applicable)
- Opt out of marketing emails using the unsubscribe link in any email we send
- Opt out of text messages by replying STOP
- Withdraw cookie consent using the Cookie Settings link
To exercise these rights, contact us using the information below. We may need to keep certain information when we have a legal obligation or lawful basis to do so.
12. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies.
13. Children’s Privacy
Our services are family-friendly, but our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. For significant changes, we may also notify you by email or with a notice on our website. Please review this policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
A Joy to Party
301 Tanger Dr, Ste 223, Terrell, TX 75160
📧 Email: hello@ajoytoparty.com
📞 Phone: (469) 444-2587
🌐 Website: www.ajoytoparty.com
“Client grants A Joy to Party the right to use event photos and videos for promotional purposes unless otherwise stated in writing prior to the event.”